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What Their Customers Are Saying ?

Life Alert is for sure a life saver.

Life Alert
My mother suffered a heart attack at 82 years old, Life Alert responded less than 15 seconds asking what the emergency was. They called the EMS as... Read more

When I didn’t know what to do, I turned to Life Alert.

Life Alert
At 93, I knew I was working too long in the yard! Since I had endured coughing, my rib cage felt sore and checked temperature 101. By 3:30, I was... Read more

Life Alert is there to help immediately!

Life Alert
I was trying to lift my little doggie up on the bed. In doing so I fell out of my bed and it has a pillow mattress on it and its very tall. It is... Read more
Life Alert does not cold call or telemarket, and we are not calling this person. We have verified that the complainant’s telephone number is not in our database and that no calls have been placed to this person. We suggest the complainant contact the right company...
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#1058396
My latest contact with Life Alert was April 20, 2017 at about 9:30pm. My left leg had been hurting for a few days and no matter what I did, that leg would not stop hurting. It got to the point where I could not walk unless I walked on my tip toe and still it was...
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#1068016
I can’t remember what took place the last time I called for help – but each time I needed the emergency services – Life Alert has been my life line for help. The EMS was immediately dispatched to my residence, and they also contacted my sister to let her know. I will...
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#1054700

Testimonial

I was alone in the house. I felt light headed and fainted – I am 80 years old and was unable to get up after I fell – I awoke on the floor. I was unconscious for a while. I tried to sit up – my dog came to my side – I pressed the [Life Alert] button and was answered...
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#1054698
Life Alert's reply to:

We have thoroughly researched this review as all of our calls are recorded. Complainant called our billing department to cancel her account because she said her mother was moving, she did not give us any information – but instead proceeded to yell at us and use foul...
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#1050542

Testimonial

On April 1, 2017 (Sunday) I awakened with a pain in my right ribs in the front of my body. I entered the dining area and found a dining room chair over turned. I didn’t remember falling which concerned me because I had another experience back in September of 2016 (I...
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#1054697
My mother was 83 years old at the time of the emergency and she is totally deaf. She had something cooking on the stove in the kitchen and left to go to her bedroom, sit in her chair, and read her Bible verses, which is her daily routine. Because she is completely...
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#1054696
I want to share with you our experience with your Life Alert emergency response system and how well it worked for us. My 99 year old mother lives independently in a senior’s apartment complex and she had subscribed to Life Alert about three years ago. Last Friday, my...
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#1054694
Life Alert's reply to:

We are truly sorry our representative did not explain herself clearly. There is not a fall detection system on the market that is 100% reliable as many false alarms are sent and sometimes real falls are not detected. Life Alert takes saving lives very seriously and...
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#1034784

Contact Life Alert

Headquarters Address:
Life Alert Emergency Response, Inc
16027 Ventura blvd Ste 400
Encino, CA 91436-2747
Phone:
(800) 920-3410
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Life Alert's reply to:

This customer was informed several times about our terms and length of our contract, and he received the written contract that stated those terms in large, bold font, in which he signed. However, we were able to assist him with his financial needs to his satisfaction...
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I didn't like
  • Cost
#1033858