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What Their Customers Are Saying ?

My whole family was saved by Life Alert!

Life Alert
My sister and perhaps the lives of her four grandsons were saved by her purchase of “Life Alert”. She and I had often spoken about the need for Life Alert. We live alone and speak daily on the phone. One day in our morning conversation, she said, “I called and ordered Life Alert.” I was so surprised! Two weeks later, August 2, 2017, on her 79th birthday, Life Alert would become one of the most important purchases she ever made. She and her four... Read more

Life Alert notified my family

Life Alert
When I fell and could not get up, Life Alert sent the local fire department and also notified my next door neighbor and my sister who is my nearest relative. I appreciated very much that Life Alert then took the time to call my sister later to tell her which hospital I had been taken to. I.M., Sun Lakes, AZ Read more

Life Alert was very nice

Life Alert
I pressed Life Alert pendant and they had an ambulance take me to the hospital emergency. They called my friend to let her know that I was taken to the hospital. She said Life Alert was very nice to her. S.S., Norwood, MA Read more
Life Alert's reply to:

During the time the complainant had our top-of-the-line emergency system, all of our equipment worked, and there was not a problem. When she called to cancel service, we immediately started procedures to cancel and advised her on what to do. Currently, we are having...
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#1110188

Testimonial

I made the call. Life Alert did the rest. They stayed with me on the phone, they talked to paramedics and gave all my information to them. I rave about Life Alert -- you are the very best. Thanks for being there when I need you. M.N., Russellville, AR
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#1112895
My 93 year old mother saw a large snake on her property, outside her window. It scared her very badly. She thought it could get in her home. She called Life Alert. They called her son and her daughter to let them know what happened. Animal control was called and they...
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#1112894
Life Alert saved my life. Thank you. You stayed on the phone with me. I woke up at 3:30am to go to the bathroom. I was dizzy and I was using my 2 wheel walker. I started to sway side to side. I fell on top of the walker. I pushed the small button and sat up and I was...
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#1096250
As I was holding a bag of bread and cookies in my left hand and trying to grab my back step railing to go up my 2 step, using my left hand I lost my balance and fell head and left side down the steps. It was very warm outside, I began yelling “help” thinking I might...
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#1096249

Testimonial

Mom experienced a fall – don’t know if it knocked her out. She was able to press her Life Alert button. The fire dept./ambulance responded and took her to the emergency room. She fractured both the ulna and radius in both arms. This happened June 30th. She has been in...
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#1096248

Testimonial

I am 79 years old and live by myself. I lost my balance and fell. I was not able to pull myself up so I pressed the [Life Alert] alarm I wear around my neck. Within seconds I had a response and they stayed with me until the ambulance got here. Fortunately I did not get...
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#1096246
On June 14th late morning, we were expecting a severe storm. As I stepped down one step, I tripped with my left foot and heard my ankle break. I couldn’t move as I had broken my big toe and my left foot also. The storm was raging as I yelled for help and then I...
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#1096245

Testimonial

I fell in my garage and was not able to get myself up. I tried and tried to get up. I had no phone and it was a few minutes before I realized I had a pendant. I pressed it and it wasnt long until three fellows appeared. They helped me up and told me they had called my...
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#1082954

Contact Life Alert

Mailing Address:
Life Alert Emergency Response, Inc
16027 Ventura blvd Ste 400
Encino, CA 91436-2747
Phone:
(800) 920-3410
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Life Alert Products and Services

I am an 85 year old female with a severe hearing loss. I live alone since the death of my husband. I recently experienced surgery for a cochlear implant while also being treated for an inner ear infection. Apparently this problem and its treatment caused me to have an...
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#1082953