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Product: Life Alert Customer Care Clear all filters (66 of 66 reviews match)
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I had chest pains and called Life Alert. They answered right away and sent paramedics from the fire station to my home and stayed on the line with me until the paramedics arrived. Once they were here the Life Alert person made sure I was tested and taken care of before...
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Life Alert Customer Care
#1225838

Testimonial

On one occasion I had severe back and leg pain and had trouble walking. Life Alert stayed on the phone with me and kept assuring me that they would stay on the phone with me until help arrived. They were courteous and caring. I felt cared for by a stranger. C.H.,...
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Life Alert Customer Care
#1225837
I fell on the wet floor.I should have known better. Tried to get up and couldn’t, so I pushed my [Life Alert] button and they were there right away. They stayed with me the whole time and checked on me until the help arrived. I felt safe the whole time.C.I., Camanche,...
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Product
Life Alert Customer Care
#1225836

Testimonial

Dear Life Alert – a few weeks ago I went shopping with a few friends, when I got out of my car the fireman pulled up in front of my house, I was very surprised. My son had put some soup on the stove and his phone rang. He went upstairs to talk and when he was finished...
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Product
Life Alert Customer Care
#1225835
When I regained consciousness, I pressed my new Life Alert button and the staff member stayed on the line with me. She called the ambulance, and fire rescue came first, then the ambulance, and building security. When we left for the hospital, she notified my brother...
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Product
Life Alert Customer Care
#1181359
Climbing stairs my hand slipped off the railing causing me to fall.My husband was home but was unable to help me up. A call to Life Alert!! A very kind woman on the phone helped us, called paramedics and assured us they were on their way and would be there soon....
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Product
Life Alert Customer Care
#1181358
I ordered the Life Alert System after having a severe fall. When doing this I was not fully comprehending what I was getting into .. after a few phone calls and writing my complaint on this site I received a very loving and warm phone call from Glen Suarez. We were...
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Product
Life Alert Customer Care
#1167708
Life Alert's reply to:

Unfortunately, the complainant was calling the wrong number when trying to cancel his account. We did call him back and have already started the cancellation process of the account.
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Product
Life Alert Customer Care
#1164810
Life Alert works hard at accommodating the needs of our customers as seen with this customer. The customer was so very happy with our resolve that she went out of her way to create a new review (#1167708), which reads: Contract release satisfied! I ordered the Life...
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Product
Life Alert Customer Care
#1162157
Life Alert takes saving lives very seriously, so when a customer moves out of state or in with family it does not guarantee they will be protected or able to get help fast if they do not have our lifesaving services. To ensure our customers safety we offer wireless...
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Product
Life Alert Customer Care
#1161242