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Product: Life Alert Customer Care Clear all filters (0 of 68 reviews match)
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Testimonial

Lady from Life Alert stayed on the phone with me. Put on new medication that made me extremely dizzy. I wasn’t hurt, but fell on a low stool in the bedroom at 3:30am. I have two artificial knees and can’t get myself up when down low. I can’t get on knees to get up....
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Life Alert Customer Care
#1293419
She fell backwards and hit her pelvis and the back of her head on the concrete slab. Pushing her Life Alert button, Life Alert had [EMT’s] dispatched and notified me, her daughter. She ended up with a fracture pelvis and 9 staples to the scalp. Thanks, Life Alert, for...
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Product
Life Alert Customer Care
#1271319
I had chest pains and called Life Alert. They answered right away and sent paramedics from the fire station to my home and stayed on the line with me until the paramedics arrived. Once they were here the Life Alert person made sure I was tested and taken care of before...
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Product
Life Alert Customer Care
#1225838

Testimonial

On one occasion I had severe back and leg pain and had trouble walking. Life Alert stayed on the phone with me and kept assuring me that they would stay on the phone with me until help arrived. They were courteous and caring. I felt cared for by a stranger. C.H.,...
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Product
Life Alert Customer Care
#1225837
I fell on the wet floor.I should have known better. Tried to get up and couldn’t, so I pushed my [Life Alert] button and they were there right away. They stayed with me the whole time and checked on me until the help arrived. I felt safe the whole time.C.I., Camanche,...
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Product
Life Alert Customer Care
#1225836

Testimonial

Dear Life Alert – a few weeks ago I went shopping with a few friends, when I got out of my car the fireman pulled up in front of my house, I was very surprised. My son had put some soup on the stove and his phone rang. He went upstairs to talk and when he was finished...
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Product
Life Alert Customer Care
#1225835
When I regained consciousness, I pressed my new Life Alert button and the staff member stayed on the line with me. She called the ambulance, and fire rescue came first, then the ambulance, and building security. When we left for the hospital, she notified my brother...
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Product
Life Alert Customer Care
#1181359
Climbing stairs my hand slipped off the railing causing me to fall.My husband was home but was unable to help me up. A call to Life Alert!! A very kind woman on the phone helped us, called paramedics and assured us they were on their way and would be there soon....
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Product
Life Alert Customer Care
#1181358
I ordered the Life Alert System after having a severe fall. When doing this I was not fully comprehending what I was getting into .. after a few phone calls and writing my complaint on this site I received a very loving and warm phone call from Glen Suarez. We were...
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Product
Life Alert Customer Care
#1167708
Life Alert's reply to:

Unfortunately, the complainant was calling the wrong number when trying to cancel his account. We did call him back and have already started the cancellation process of the account.
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Product
Life Alert Customer Care
#1164810