filters
State:
Show
City:
Show
Product:
Show

What Their Customers Are Saying ?

Life Alert responded right away.

Life Alert
I was visiting my daughter. I felt dizzy, lightheaded and weak. Life Alert responded right away after I pressed my GPS button. The paramedics arrived quickly and determined all of my vitals were good. M.W. Read more

I feel so much safer with Life Alert.

Life Alert
I was having pain in my back and shoulder. I thought I was having a heart attack. Life Alert had someone on the line talking before anyone arrived (and after). I am so glad I have Life Alert. I feel so much safer. C.B. Read more

Comforting to know Life Alert is on the job.

Life Alert
Life Alert was most certainly on the job. [EMTs] transported me to the hospital quickly and efficiently. It’s most comforting to know [Life Alert] is available when needed. J.B. Read more
Life Alert's reply to:

This woman does not have Life Alert. Per the agreement with our customers, we do not bill when a customer goes into a hospital/nursing home. Moreover, the information this person has given is not in our system. We have emailed her to explain she does not have Life...
Read more
#1365323
Life Alert's reply to:

We have been in contact with the family and sympathize with the challenges that are going through. We have worked with them in resolving their concerns and have given them the extra time they need, free of charge, to wrap up their family member’s affairs and to close...
Read more
#1364773
We are sorry you feel this way but what you see as scare tactics is actually a realistic representation in which many elderly have told us of what happened to them and how they felt. You can read some of their stories at: http://www.lifealert.com/testimonials.aspx We...
Read more
#1356565
We are very sorry that you feel you have had a bad experience with Life Alert. We understand the challenges that family members experience when changes occur in an elderly loved one’s life. That is why we make cancelling a customer’s account as easy as possible by...
Read more
#1351827
My daughter is my caregiver and she had stacked a bunch of stuff we would need for a barbecue. She works part time and was not at home at the time I fell in my living room over the stack of barbecue items. I was using my cane (which I use all the time) and turned...
Read more
#1372992

Testimonial

My father fell while home alone. Life Alert sent help as well as called me to be sure I knew, then called back after EMS left to let me know what was done. F.H.
Read more
Montrose, Iowa
#1372987
Life Alert's reply to:

We called our customer and listened to her concerns. We explained that Life Alert strives to always have cutting-edge technology and provides emergency buttons that are powerful, waterproof, and yet – lightweight, so the customers are comfortable wearing them 24/7. ...
Read more
#1339651
I suddenly had severe breathing problems and pressed my help button. The Life Alert staff answered very quickly and were most courteous and helpful getting me to the hospital. A.M., Melrose, MA
Read more
#1351263
My mother had lost her balance and was sitting on the floor unable to get up. I called Life Alert and within several minutes (5-10) there were 3 firemen here assisting her and determining if there were any injures. C.C., Denver, CO
Read more
#1351262

Contact Life Alert

Mailing Address:
Life Alert Emergency Response, Inc.
16027 Ventura blvd, Ste 400
Encino, California 91436-2747
United States
Phone:
(800) 920-3410
More
Life Alert's reply to:

Thank you for expressing your concerns. We have performed a thorough investigation of the account and listened to all the calls. Your mother has been a valued customer for 6 years and we have helped her a few times when she needed us. Our records indicate that all...
Read more
#1335116