Life Alert
Life Alert's reply dated Dec 04, 2025 to: Gail F Yyh's review
Life Alert's reply dated Nov 25, 2025 to: Susan B Txu's review
Life Alert's reply dated Oct 31, 2025 to: Kristi S Obt's review
The Life Alert agent took care of everything so I could comfort my mother while waiting for help
Mom had a hard time walking and could not get around. So, I called for an ambulance and the Life Alert agent took care of everything so I could be there for my mother.
She stayed on the line and gave me updates of when the ambulance would arrive.
She was great and would love to tell her thank you. T.J., Greenfield Center, NY
My mother uses her Life Alert whenever she loses her balance and falls. All is well because Life Alert is there to pick her up.
My mother lost her balance and fell by her bedside. She could not get up by herself.
She lives alone. She pushed her button which she keeps around her neck. Life Alert contacted the emergency services and us. Emergency services arrived before we got there and all was well.
Thank you. K.V., Exeter, CA
Life Alert got me help when I couldn’t get up
I fell on the lip on my bathtub and could not get up. I lost my balance, I called Life Alert on my button around my chest.
The EMT’s showed up and they were very respectful and kind.
They helped me back into my wheelchair. J.G., Visalia, CA
I take Life Alert with me everywhere I go
On the night of our 67th anniversary, my wife fell in our home. I took one look at her crying in pain, lying on the floor.
The Life Alert emergency button was two steps away. I immediately pressed the table top button. In less than a minute, the operator was talking to me asking about my needs. Instantly, she called for an ambulance.
In less than 15 minutes of my call emergency people arrived. My wife is still in rehab from the injuries she suffered.
Now a Life Alert emergency device goes everywhere I go. D.D., Rockwall, TX
Life Alert keeps us informed the whole time our family members are being rescued
Both my mother and brother had Life Alert. What impressed us most was the communication with Life Alert, from the beginning to the conclusion of an event.
Not only were they communicative and calm with mom and brother but also with my sister and myself.
Keeping us informed from the first “Help” to the hospital in each case. A.S., Sonora, CA
Life Alert’s team provided great relief during our stressful emergency
My mother fell in her bedroom. She couldn’t reach her phone.
She activated her Life Alert and EMS came to her rescue and helped her up. They completed an assessment of her including vitals and exam to ensure she was ok!
The Life Alert team notified our family, we were relieved!! F.R., Eastlake, OH
Life Alert’s dispatcher had my husband’s medical info at the ready
My husband fell due to an orthostatic problem. The Life Alert staff member ascertained the issue, called the fire department, ambulance and stayed with us until EMTs arrived.
She was also ready to give them my husband’s medical record if needed, but I keep an updated medicine chart that I could give them. M.B., Chicago, IL
The staff was very calm, helpful, and called paramedics when my sister-in-law was having a panic attack
My sister-in-law was home alone for a short while, and a neighbor came to check on her. When she arrived, my sister-in-law was feeling dizzy and couldn’t breathe, so she had her push her Life Alert button.
The staff was very calm, helpful, and called paramedics. Everything was ok, she was having a panic attack.
Life Alert staff contacted us and explained what was going on and that she was not taken to the hospital. M.W., Martinez, CA
Life Alert was prompt, courteous, caring and stayed on station until the situation was resolved
Two days after our service was activated my wife fell and I was not available to assist her. Life Alert received her signal from her necklace monitor.
They notified EMS and our designated local family members. EMS arrived promptly and got her up with no serious injury.
Life Alert was prompt, courteous, caring and stayed on station until the situation was resolved. D.W., Copperas Cove, TX
After I fell down the stairs, Life Alert got me help right away
I fell down a flight of steps and hit the concrete floor. Broke my arm in three different places.
I pushed a little pendant button and within 5 to 10 minutes I was sitting in the ambulance on the way to the hospital.
Thank you very much Life Alert! C.R., Horsham, PA
When I dislocated my shoulder in a fall, Life Alert’s dispatcher was thorough when getting me help and I was very pleased!
Late in the afternoon I was attempting to set up an additional lamp so that my bed-bound husband could have better lighting for reading. I tripped on the coiled cord of the lamp and slammed into a wall.
Slipping slowly to the floor. I determined that my shoulder was dislocated as I pressed my Life Alert button. As soon as the agent heard me say that I was injured, she began multitasking with local fire department. Help arrived very shortly and I was taken into caring hands.
Your agent was thorough and I was very pleased! S.B., Roseville, CA
Life Alert helped my 95 year old mom get help when she needed medical attention
My mom, who is 95, needed medical attention. Life Alert contacted the emergency department, they arrived very quickly, and were very helpful.
My mom had to go to the hospital for a UTI.
She is home and is doing good. L.A., Florham Park, NJ
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