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What Their Customers Are Saying ?

Life Alert saved me.

Life Alert
I fell outside the house in the backyard on a very hot day, so all the windows were closed due to the air conditioning being on. I pressed the alert and my grandson was able to communicate with the Life Alert box inside. I had broken my hip and could not move. Life Alert then called our local ambulance service and they saved me. Thank you again Life Alert!!! J.B. Read more

Excellent Service by Life Alert

Life Alert
I awoke in the night with a sudden attack of colitis and rushed to the bathroom violently ill. Upon sinking to the floor and unable to get up, I called my Life Alert person but was afraid the person would not hear me as I was upstairs and the machine was downstairs. He evidently heard me, called my neighbors, and they were there immediately. They called for the ambulance, and I was on my way to the hospital. Excellent service by the Life Alert... Read more

Life Alert responded immediately.

Life Alert
Fell in the bedroom, broke my neck. Call to Life Alert, immediate response from Life Alert, ambulance called and arrived within a few minutes. Life Alert stayed on line until ambulance arrived. Entrance to house was covered. Very fast, smooth incident. N.A. Read more
Testimonial
I had fallen and a friend with me couldn’t help, so I pushed my Life Alert and I got help right away – the women on the speaker even clamed my friend down who was excited. Thank you so much. L.D.
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Testimonial
I was very impressed with my recent experience using my Life Alert. I fell in the bedroom and was very far from my phone and base station. I activated my necklace and was nervous because I was so far and unable to speak with the woman who came on the speaker. Alone and...
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Life Alert's reply to:

We are sorry that this person feels we were not compassionate enough for her situation. We have reviewed the account and see that account is closed and equipment is returned. When she first called us, we did offer to immediately cancel the account with a note from...
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Testimonial

Thank God for Life Alert

After having a skin cancer removed from my nose, I was changing the bandage when it began to bleed uncontrollably. I couldn’t stop the blood! It was all over the sink, mirror, wall, toilet, floor, and my clothes. Thank God when I pressed the Life Alert, 2 policemen were here and then 2 people from the ambulance came. They stopped the bleeding and put on a bandage. E.P.
#1394171
Testimonial
My brother had injured his leg the day before the incident. He tried to get up in the middle of the night to use the restroom and forgot about his injury and stepped down on his bad leg first, falling down. He could not get up and pushed his Life Alert button. He...
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Life Alert's reply to:

Dear Ms. Dowdy, This website is not affiliated with Life Alert. Please contact Life Alert directly at 1-800-977-4435 x 1300. Thank you, Life Alert.
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Life Alert's reply to:

Our commercial is a realistic representation in which many elderly have told us how they felt, identified with, and have experienced. In our business, we consistently hear horror stories of how families procrastinated in getting a Life Alert only to discover their...
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Life Alert's reply to:

Life Alert does not and has not entertained any outside ideas. We have our own Research and Development department which invents our cutting-edge products and services. Not only is this not a real complaint, but this person is greatly mistaken with his accusation.
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Testimonial

I wouldn’t be here without Life Alert.

I had fallen, pressed my [Life Alert] button and help was here immediately. Several times Life Alert has saved my life! I would not be here without it! K.M.

Contact Life Alert

Mailing Address:
Life Alert Emergency Response, Inc.
16027 Ventura blvd, Ste 400
Encino, California 91436-2747
United States
Phone:
(800) 920-3410
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Testimonial
My mother was having trouble breathing and realized that she needed help. She pushed her [Life Alert] button and called for help. The EMS responder was there in almost 5 minutes to help her. Life Alert called my neighbor who came over and stayed with her. Life Alert...
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#1394167