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What Their Customers Are Saying ?

Life Alert made sure I was taken care of.

Life Alert
I had chest pains and called Life Alert. They answered right away and sent paramedics from the fire station to my home and stayed on the line with me until the paramedics arrived. Once they were here the Life Alert person made sure I was tested and taken care of before hanging up. I feel very happy with how Life Alert handled everything. M.S., Jonesboro, GA Read more

Life Alert cared for me.

Life Alert
On one occasion I had severe back and leg pain and had trouble walking. Life Alert stayed on the phone with me and kept assuring me that they would stay on the phone with me until help arrived. They were courteous and caring. I felt cared for by a stranger. C.H., Torrance, CA Read more

Life Alert was right there for me.

Life Alert
I fell on the wet floor. I should have known better. Tried to get up and couldn’t, so I pushed my [Life Alert] button and they were there right away. They stayed with me the whole time and checked on me until the help arrived. I felt safe the whole time. C.I., Camanche, IA Read more
As the industry leader in personal protection, Life Alert welcomes the opportunity to address any and all questions regarding personal safety. It’s never a good idea to expect someone will be with you at all times, such as a roommate, to get you help. We have...
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#1234968

Testimonial

Dear Life Alert – a few weeks ago I went shopping with a few friends, when I got out of my car the fireman pulled up in front of my house, I was very surprised. My son had put some soup on the stove and his phone rang. He went upstairs to talk and when he was finished...
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#1225835
My mom is 94 years old and still living at home. She is able to take good care of herself. Even though she is checked on by family daily we wanted her to have Life Alert for her safety. Mom was having what she thought were some heart problems and pressed her Life Alert...
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#1225829
Life Alert's reply to:

Per our agreement with our customers, if they need to go into a nursing home or require 24 hour professional nursing care at home, Life Alert will release them from the agreement at no cost. Life Alert has a legal and fiduciary agreement to get our customers help, we...
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#1203475
The last time I used the ambulance I was feeling my legs were giving out and I held on my walker and kept a cool head and slid down to the carpet. I couldn’t get up so I pushed my [Life Alert] wrist watch – ambulance was here in a few minutes. The medics were very...
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#1200267
We apologize for any inconvenience that the complainant experienced. Actually, we were in constant contact with the complainant regarding this account and her relative, and she told us she felt she was talking to us way too much already and will call us back when...
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#1198881

Testimonial

My daughter has M.S. and sometimes loses function. Life Alert always responds quickly and takes charge in handling her and getting her to the hospital. They are very kind and considerate to her condition and my stressing out. They calm me down as well. A.G., Antioch, CA
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#1200266
My father fell in his home. The Life Alert operator dispatched the ambulance because he could not hear her asking if he was hurt, because he did not have his hearing aids in. I think that was a great reaction to the situation. She also called all of us and was very...
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#1200265
My husband was having trouble breathing and was very dizzy if he stood up. So we called Life Alert. It was 2am – we live in a guarded gated community – once they answered, an ambulance was there in 10 minutes and came through without waking up the neighborhood. We were...
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#1200264

Contact Life Alert

Mailing Address:
Life Alert Emergency Response, Inc
16027 Ventura blvd Ste 400
Encino, CA 91436-2747
Phone:
(800) 920-3410
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Testimonial

A+, must have complete emergency system! I’m a very impatient customer so believe in this testimony! In the time it takes you to read this honest opinion - your system with Life Alert will be plugged in, alarm installed, and a verification that “all systems work”!! My...
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#1200263