When the Life Alert team asked what they could do for my mother she had them call the front office of Hawthorne [Independent Living Complex]. One of the ladies came to her immediately and stayed with her until [EMS] team arrived.

As they entered her apt. they called her by her first name which made her feel very comfortable. They got her up and back in her chair. She choose not to go to the hospital and felt she would be fine.

She hurt for a few days and was bruise but is doing much better. How wonderful the team was that helped her that evening. I passed my brochure on to the Hawthorne Estates. They too were pleased at the service you provided my mother.

We are very happy with Life Alert and have no problem telling friends about it.

Thank you for taking such good care of my mom.

L.B. Brandon, FL

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